Privacy Policy
Effective September, 2026
This Privacy Policy explains what information may be collected, how it may be used and how it is protected.
Information We Collect
Depending on how you interact with any part of the site, we may collect:
• your name
• email address and contact information
• business or brand name
• website and social media information
• information provided through questionnaires or consultation forms
• information you voluntarily share about your business, goals, audience and marketing
• booking and purchase information
• communications
• basic website, device or analytics information collected through the platforms used to operate our website
Payment transactions may be processed through third-party payment providers. We do not typically receive or store your full payment card information.
How We Use Your Information
Your information may be used to:
• process purchases and bookings
• communicate with you about your service
• prepare for and provide consultations
• create audits, strategy plans or other purchased deliverables
• respond to questions and support requests
• maintain business and transaction records
• improve our services
• prevent fraud or misuse
• comply with legal or regulatory requirements
• send marketing communications where you have agreed to receive them or where otherwise permitted by law
We aim to collect only the information reasonably necessary to provide our services.
Questionnaires and Business Information
Information provided through a questionnaire is used to understand your business and provide the service you purchased.
Please do not submit passwords or other sensitive login information through questionnaires unless specifically requested through a secure method.
Sharing of Information
We may use trusted third-party services to operate parts of the business, including:
• website and ecommerce platforms
• payment processors
• scheduling platforms
• email providers
• form and questionnaire platforms
• analytics tools
• other business service providers
These providers may process information as necessary to perform their services.
Information may also be disclosed if required by law or when reasonably necessary to protect our legal rights, prevent fraud or address security concerns.
We do not sell your personal information.
Information Stored Outside Canada
Some third-party platforms used may store or process information outside Canada.
When information is processed in another country, it may be subject to the laws of that jurisdiction.
How Long We Keep Information
Personal information is kept only for as long as reasonably necessary to:
• provide your purchased services
• maintain appropriate business records
• meet legal, tax or accounting requirements
• resolve disputes or concerns
Information that is no longer reasonably required may be deleted, destroyed or anonymized where appropriate.
Security
Reasonable safeguards are used to protect personal information from unauthorized access, use, loss, disclosure or modification.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Cookies and Analytics
Our website and the third-party platforms used to operate it may use cookies or similar technologies for functionality, analytics and performance purposes.
You may be able to control or disable certain cookies through your browser settings.
Email Marketing
Where required, we will obtain consent before sending promotional or marketing emails.
Marketing emails will include an option to unsubscribe. You may withdraw your consent to receive promotional communications at any time.
You may still receive necessary communications relating to an existing purchase, booking or service.
Access and Corrections
You may contact us to request access to personal information held about you or to request that inaccurate information be corrected, subject to applicable legal limitations.
You may also withdraw consent to certain uses of your information where applicable. If the information is required to provide a service, withdrawing consent may affect our ability to complete that service.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes to our services, business practices, technology or legal obligations.
The effective date at the top of this page indicates when the policy was most recently updated.
Contact
If you have questions, concerns or requests regarding your personal information, please contact:
Grace Finds Vintage
Email: gracefindsvintage@hotmail.com